Transforming Physical Security Across EMEA

Context & Challenge

Equinix faced the challenge of overseeing physical security operations across 19 countries and over 100 data centers in the EMEA region. The organization encountered difficulties in standardizing security protocols while addressing diverse local requirements and ensuring consistent security performance across its vast geographic footprint.

Approach & Solution

We led the development of a regional Physical Security Centre of Excellence (CoE) to address these challenges. This involved:

• Designing and managing major security system upgrades across the region.

• Efficiently handling a substantial $100M annual budget.

• Coordinating cross-functional teams to ensure the alignment of global security policies with regional needs.

Impact & Outcome

• Increased operational efficiency across security teams by 25%.

• Reduced security incidents by 30% in a 12-month period.

• Set a new organisational standard for security management across 100+ data centres, improving consistency and effectiveness across EMEA.